FAQ

Frequently Asked Questions

How quickly are orders shipped?

We aim to dispatch all orders within 2 business days. Every product is carefully prepared before shipping to ensure it arrives in perfect condition.

How long does delivery take?

Delivery time depends on your location and the selected shipping method. Once your order has been shipped, you will receive an email with tracking details.

Which payment methods do you accept?

We offer secure and convenient payment options, including BLIK, Visa, Mastercard, Apple Pay, Google Pay, PayPal, Shop Pay, and Klarna. All payments are processed safely.

Can I return or exchange my order?

Yes, you have 14 days from the date of delivery to return or exchange your order. The product must be unused and in its original condition.

Are your products vegan and cruelty-free?

Absolutely. We use only vegan materials and our products are never tested on animals. Ethical production is an important part of our brand values.

Where are your products made?

All of our products are handcrafted in Poland. Each piece is made with care and attention to detail to ensure the highest quality.

How can I contact you?

If you have any questions about your order or our products, feel free to contact us by email and we’ll be happy to help.

Contact form

  • FAST SHIPPING

    Orders are shipped within 2 business days.

  • SECURE PAYMENTS

    Pay safely using BLIK, Visa, Mastercard, Apple Pay, Google Pay, PayPal, Shop Pay, Klarna

  • 14 DAYS TO RETURN

    You have 14 days to return or exchange your order. Full details can be found on this page.

  • VEGAN & ANIMAL FRIENDLY

    We use only vegan materials that have never been tested on animals.

  • HANDCRAFTED IN POLAND

    Each product is carefully handcrafted in Poland with attention to every detail.